Customer Service Team Lead

2 weeks ago


Toledo, Ohio, United States Burlington Full time
Customer Service Lead

Burlington is seeking a Customer Service Lead to join our team.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assist management team in communicating promotions and company updates.
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
  • Support training for team members.

About Burlington:

Burlington is a leading retailer offering a wide range of products and services. As a Customer Service Lead, you will play a critical role in delivering exceptional customer experiences and driving business results.


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