Customer Service Representative
2 weeks ago
**About The Center for Nonprofit Resources**
The Center for Nonprofit Resources is a leading organization dedicated to empowering communities through service and volunteerism. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Position.
**Key Responsibilities**
As a Customer Service Position, you will play a critical role in upholding our organization's vision by providing exceptional support to our members. Your primary responsibilities will include:
• Responding to inquiries and providing accurate information to members
• Updating member information and ensuring data accuracy
• Utilizing phone, email, and online resources to correspond with members
• Processing purchase orders, deliverables, and shipping items as required
• Demonstrating strong organizational, problem-solving, and decision-making skills
**Requirements**
To be successful in this role, you will need:
• Customer service experience with a proven track record of success
• Database navigation and data entry skills
• Proficiency in Excel, Word, and Outlook
• Experience with Google Docs and reports (a plus)
• Fluency in Spanish (a plus)
**What We Offer**
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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