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Store Manager

2 months ago

Newburyport, Massachusetts, United States Stonewall Kitchen LLC Full time
Job Summary

The Store Manager is a key leadership role responsible for driving sales, profitability, and customer satisfaction in a retail store environment. This role requires a strong focus on customer service, visual merchandising, and inventory management.

Key Responsibilities
  • Ensure adequate staffing to cover all shifts through effective scheduling, recruitment, and training practices.
  • Resolve customer problems or complaints by determining optimal solutions.
  • Execute Company Visual Presentation and Merchandising standards and maintain through proper product presentation, sampling, signage, and lighting.
  • Responsible for store inventory, including managing inventory levels in accordance with min/max system, coordination of cycle counts, and bi-annual inventory.
  • Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Manage store budget and operating expenses, including supplies and payroll costs, and analyze variances to initiate corrective actions.
  • Provide feedback to appropriate corporate department regarding issues that arise.
  • Maintain the stability and reputation of the Company by complying with legal requirements.
  • Protect employees and customers by providing a safe and clean store environment and ensure that ServSafe practices are enforced.
Requirements
  • Customer focused and a minimum 5 years retail experience with at least 3 years supervisory experience.
  • Ability to work evenings, weekends, and holidays.
  • Results driven with strong organizational, time management, and written and verbal communication skills.
  • Computer literate (Microsoft office preferred).
  • Proven food service/quality standards delivery.