Lead Retail Sales Associate

2 weeks ago


Newburyport, Massachusetts, United States Asurion Full time
Lead Retail Sales Technician

Cincinnati, OH

$19/hr + unlimited sales bonus potential

Job Summary:

We are seeking a highly motivated and experienced Lead Retail Sales Technician to join our team at uBreakiFix by Asurion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, leading our sales team, and driving sales growth.

Key Responsibilities:

  • Provide top-notch customer service and support to our customers
  • Lead and motivate our sales team to achieve sales targets
  • Develop and implement sales strategies to drive growth and revenue
  • Manage and maintain inventory levels, including ordering and stocking
  • Ensure all work orders are completed on time and to a high standard
  • Supervise and train new team members
  • Maintain a clean and organized store environment

Requirements:

  • 1+ years of customer service/retail sales experience
  • 6+ months of smartphone repair experience or equivalent
  • 1+ years of retail supervisory experience or equivalent (preferred)
  • High school diploma or GED (preferred)
  • Inventory supervisory experience; inventory counts, live inventory management or equivalent
  • Proficient in Microsoft Office with an emphasis on Excel
  • Effective verbal and written communication skills
  • Customer service skills
  • Motivation to meet and exceed evolving key performance goals
  • Technical, problem-solving, and organizational talents
  • Ability to work flexible hours, including weekends and holidays
  • Reliability and flexibility in difficult situations
  • The ability to quickly adapt in an ever-changing environment

About Us:

Asurion is the world's leading tech care company, eliminating the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.



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