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Municipal Operations Director
2 months ago
We are seeking a highly skilled Municipal Operations Manager to join our team at Brown and Caldwell. As a key member of our Area Leadership Team, you will be responsible for leading teams of project managers and client services managers to drive profitable growth.
Key Responsibilities- Project Leadership: Serve as the Project Manager or Principal-in-Charge of several projects, driving project performance metrics in alignment with Area operational goals.
- Project Portfolio Management: Manage the office portfolio of projects in partnership with the Area Director and Area Project Delivery Leader, achieving project performance metrics in alignment with Area, Business Unit, and Company objectives.
- Project Resource Management: Work with other Muni Operations Managers, Design Center leadership, and Area Director to manage project resources.
- Sales Leadership: Serve as Client Service Manager and Sales Leader for top clients/pursuits, improving win rates and supporting training of the sales teams by engaging directly with key clients and leading top pursuits.
- Client/Pursuit Portfolio Management: Manage sales portfolio in partnership with Area Growth Leader and Area Marketing Manager, responsible for achieving contracted sales metrics in alignment with Area, Business Unit, and Company growth objectives.
- Staff Recruitment and Development: Serve as a supervisor and work with Area Director and HR Business Partner to implement recruitment plans and development/succession plans for rising professionals, project managers, supervisors, client service managers, sales leaders, etc.
- Local Lead Role: Work with HR Business Partner and Office Admin to model BC values and serve as an extension of the BU/Area Leadership to manage the office, convey important Company information, and promote initiatives with all employees assigned to the office.
- Strong business acumen and experience leading projects or programs.
- Strong leader, able to inspire, motivate, and build cross-functional teams with the ability to influence the decision-making process.
- Ability to be decisive in decision-making - comfortable managing risk and uncertainty.
- Ability to translate consulting experience to achieve BC's growth objectives.
- Ability to see market drivers that intersect with innovative solutions to creatively grow our core and key clients.
- Ability to interpret operational data to inform business strategy to comply with Area performance metrics.
- Strategic, critical thinker with a willingness to challenge the status quo.
- Understand the political landscape and impact on client growth and business strategy.
We provide a comprehensive benefits package that promotes employee health, performance, and success, including medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance.