Client Support Specialist
1 month ago
The BLS Company, a prominent name in the ground transportation sector, is seeking dedicated individuals for our Operations Center. Our legacy began in 1975, and we are excited about the opportunities that lie ahead.
Shifts Available: Candidates must exhibit flexibility in scheduling (options include 4 x 10-hour shifts or 5 x 8-hour shifts). Weekend availability is a requirement.
Key Responsibilities:
- Evaluating resumes and organizing interviews.
- Managing chauffeur documentation to ensure all necessary items are collected accurately.
- Verifying scheduled trips, assigned chauffeurs, and designated vehicles.
- Conducting various data entry and quality assurance activities.
Additional Duties:
- Performing daily quality assurance tasks.
- Collaborating with other Dispatch Teams to allocate trips, vehicles, and chauffeurs effectively.
- Supporting other Reservation Teams as required, handling reservation inquiries, and entering data with precision.
- Engaging in various tasks as assigned.
Qualifications:
The ideal candidate will demonstrate the following skills and attributes:
- Strong organizational capabilities.
- Excellent verbal and written communication skills.
- Proficiency in Excel.
- Familiarity with computer systems and multi-line phone operations.
Employee Benefits: (Eligibility criteria apply for certain benefits):
- Paid Vacation.
- Paid Sick Leave.
- Medical Insurance.
- Dental Coverage.
- 401(k) Plan.
- Competitive hourly wage of $18-$20.
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