Veterinary Client Care Specialist
3 days ago
We are seeking a highly motivated and compassionate Client Care Specialist to join our dedicated team at Ethos Veterinary Health. As a Client Care Specialist, you will play a crucial role in supporting our emergency department while providing exceptional client service.
Responsibilities- Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
- Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
- Communication Expertise: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
- Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
- Competitive compensation package, including a base salary and potential bonuses.
- A comprehensive benefits program, including medical, dental, vision, and 401(k) with employer match.
- Opportunities for growth and professional development within our organization.
- A supportive and inclusive work environment that values diversity and promotes a culture of respect and kindness.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Basic computer skills and proficiency in software applications, including Microsoft Office and Google Suite.
We are a leading provider of veterinary care, with a commitment to delivering exceptional patient care and a positive experience for our clients. Our team is dedicated to providing a supportive and inclusive work environment that values diversity and promotes a culture of respect and kindness.
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