Product Support Sales Representative

5 days ago

Denver, Colorado, United States FMH Material Handling Solutions Full time
Job Title: Product Support Sales Representative Job Summary: We are seeking a highly motivated and experienced Sales Representative to join our team at FMH Material Handling Solutions. As a Sales Representative, you will be responsible for identifying and developing business relationships with customers in your assigned territory. You will work strategically with customers to provide solutions to meet their terminal tractor needs in specific regards to parts, service, and rental. Key Responsibilities: * Arranges appointments with customers, including pre-arranged appointments and cold calls * Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers * Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate * Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience * Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible * Initiates and processes sales orders in SAGE for part purchases * Meets customer expectations for continued support and follow up after sales are final, including delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc. * Identifies equipment sale opportunities with customer base and logs information into Salesforce CRM * Meets with Sales Manager to review Sales Representative Scorecard each month * Attends team meetings to review department goals and strategies as required * Works with Sales Manager to develop annual sales goals and works toward meeting them * Consistently monitors territory by making sales calls daily * Uses Salesforce CRM to track daily customer interactions * Maintains professionalism on the job at all times * Is reliable and punctual in reporting for work as scheduled Requirements: * High School Diploma or equivalent. Bachelor's degree in Business or related field preferred * Two or more years of outside sales experience * Valid Driver's License and driving record acceptable to insurance company * Proficiency in Microsoft Office Suite * Ability to work independently and as a team * Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner * Ability to develop relationships with customers * Minimal travel outside of territory (trade shows, training) * Smart dress and a professional appearance * Experience selling heavy equipment About Us: FMH Material Handling Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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