Restaurant Operations Manager

4 days ago


Rochester, New York, United States FGNYW Brighton LLC Full time
Job Details

FGNYW Brighton LLC is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Responsibilities
  • Support the General Manager and Assistant General Manager in managing the restaurant, ensuring guest satisfaction, and maximizing profits.
  • Provide hands-on support to employees, including cashiers, lobby staff, prep cooks, grill cooks, and fry cooks.
  • Assist with opening and closing duties, ensuring the restaurant is prepared for service and cleaned and sanitized at the end of the day.
  • Lead a team effectively, communicating clearly and providing guidance and support as needed.
  • Use a basic computer system, including cash registers and other restaurant software.
  • Maintain general knowledge of FGNYW: locations, transportation, management team, and company policies and procedures.
Requirements
  • 1+ year of fast casual restaurant management experience.
  • NY: Level 1 ServSafe Certification.
  • 18+ years of age.
  • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift.
  • Function in a fast-paced and noisy kitchen environment.
  • Tolerance to temperature fluctuations.
  • Work with hazardous substances, such as hot oil.
  • Read, write, speak, and understand basic English.
  • Communicate clearly.
  • Lead a team effectively.
  • Use a basic computer system.
  • Maintain general knowledge of FGNYW.
What We Offer
  • Daily/Weekly tips.
  • Weekly secret shopper bonus for 100% shopper scores per shift.
  • Complimentary meal and drinks per shift.
  • Commuter benefits.
  • Insurance Plan (Medical, Dental & Vision).
  • Paid time off.
  • 401K program.
  • Referral bonus for bringing new members to the team.
  • Opportunities for advancement.


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