Restaurant Operations Manager
4 days ago
FGNYW Brighton LLC is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.
Responsibilities- Support the General Manager and Assistant General Manager in managing the restaurant, ensuring guest satisfaction, and maximizing profits.
- Provide hands-on support to employees, including cashiers, lobby staff, prep cooks, grill cooks, and fry cooks.
- Assist with opening and closing duties, ensuring the restaurant is prepared for service and cleaned and sanitized at the end of the day.
- Lead a team effectively, communicating clearly and providing guidance and support as needed.
- Use a basic computer system, including cash registers and other restaurant software.
- Maintain general knowledge of FGNYW: locations, transportation, management team, and company policies and procedures.
- 1+ year of fast casual restaurant management experience.
- NY: Level 1 ServSafe Certification.
- 18+ years of age.
- Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift.
- Function in a fast-paced and noisy kitchen environment.
- Tolerance to temperature fluctuations.
- Work with hazardous substances, such as hot oil.
- Read, write, speak, and understand basic English.
- Communicate clearly.
- Lead a team effectively.
- Use a basic computer system.
- Maintain general knowledge of FGNYW.
- Daily/Weekly tips.
- Weekly secret shopper bonus for 100% shopper scores per shift.
- Complimentary meal and drinks per shift.
- Commuter benefits.
- Insurance Plan (Medical, Dental & Vision).
- Paid time off.
- 401K program.
- Referral bonus for bringing new members to the team.
- Opportunities for advancement.
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