Customer Service Receptionist

7 days ago


Santa Ana, California, United States OC Poolscapes Full time
Job Description

The Customer Service Receptionist will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Main Responsibilities:

  • Respond to customer inquiries, providing accurate and helpful information.
  • Manage phone calls, messages, and correspondence, ensuring prompt and effective communication.
  • Process payments, handle transactions, and maintain accurate records.
  • Assist with event planning, coordination, and execution.

Requirements and Skills:

  • Previous experience in a customer-facing or receptionist role.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
  • Able to work effectively under pressure, with a high level of adaptability and flexibility.

What We Offer:

- Competitive hourly rate: $19-$26 per hour, commensurate with experience.

- Opportunities for career growth and professional development.

- A dynamic and supportive work environment.



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