Receptionist for Animal Care

2 days ago


Rancho Santa Fe, California, United States Helen Woodward Animal Center Full time

Helen Woodward Animal Center is seeking a skilled and compassionate Receptionist for Animal Care to join our team.

About the Role:
  • Work in a fast-paced animal care environment, providing exceptional customer service to clients and visitors.

This is a full-time position that offers a competitive salary, benefits, and opportunities for growth and development. As a Receptionist for Animal Care, you will be responsible for scheduling appointments, responding to communications, and maintaining accurate client and animal records.

Key Responsibilities:

  • Schedule appointments and respond to client inquiries in a timely and professional manner.
  • Maintain accurate client and animal records, including medical history, vaccination records, and treatment plans.
  • Manage front desk operations, including handling monetary transactions, processing payments, and maintaining a clean and organized workspace.
  • Communicate hospital policies and procedures effectively to the public in a professional manner.
  • Collaborate with veterinarians and other staff members to ensure seamless communication and care for animals.

Requirements and Qualifications:

  • Minimum 6 months receptionist experience, preferably with multi-line phones or other customer service experience.
  • Basic computer knowledge required, including proficiency in software applications and online systems.
  • Excellent verbal and written communication, customer service, and prioritization skills.
  • Ability to work in a team environment and independently, with attention to detail and organization.

Benefits:

  • Competitive salary: $18/hour
  • Benefits package, including paid medical and dental insurance, group vision insurance, discounts, paid holidays, sick and vacation time, and participation in a 403b retirement plan.


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