Payroll Answer Specialist

7 days ago


Sparks, Nevada, United States Tesla Full time
Job Title: Payroll Answer Bar Specialist

At Tesla, we're looking for a highly skilled Payroll Answer Bar Specialist to join our team. As a key member of our Payroll team, you will be responsible for providing expert support to employees and the Payroll team on all payroll-related questions.

Responsibilities:
  • Provide knowledgeable support to employees and the Payroll team on all payroll-related questions.
  • Provide backup processing and reporting support to the Payroll team, including new hire setup tasks.
  • Answer in-person inquiries at the Answer Bar in a face-to-face environment.
  • Identify, research, and resolve technical problems in a timely manner.
  • Provide professional responses to ticketing system, telephone calls, email, and personnel requests for system and payroll inquiries.
  • Document, track, and monitor problems to ensure timely resolution.
  • Process, review, and distribute key payroll reports.
Requirements:
  • Certified Payroll Professional (CPP) preferred.
  • 3+ years of recent hands-on US multi-state payroll experience required.
  • Knowledge of Kronos, UKG Pro, and Professional HR Systems strongly preferred.
  • Exposure to a high-volume, multi-task work environment required.
  • Strong interpersonal, organizational, oral, and written communication skills required.
  • Detail-oriented, strong analytical skills, ability to detect inconsistencies in data, and ability to work with minimal supervision.
  • Some experience with audit procedures preferred.
Benefits:
  • Aetna PPO and HSA plans with $0 payroll deduction.
  • Family-building, fertility, adoption, and surrogacy benefits.
  • Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution.
  • Company-paid HSA contribution when enrolled in the High Deductible Aetna medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA).
  • LGBTQ+ care concierge services.
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
  • Company-paid Basic Life, AD&D, short-term, and long-term disability insurance.
  • Employee Assistance Program.
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
  • Back-up childcare and parenting support resources.
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
  • Weight Loss and Tobacco Cessation Programs.
  • Tesla Babies program.
  • Commuter benefits.
  • Employee discounts and perks program.

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