Payroll Answer Specialist
7 days ago
At Tesla, we're looking for a highly skilled Payroll Answer Bar Specialist to join our team. As a key member of our Payroll team, you will be responsible for providing expert support to employees and the Payroll team on all payroll-related questions.
Responsibilities:- Provide knowledgeable support to employees and the Payroll team on all payroll-related questions.
- Provide backup processing and reporting support to the Payroll team, including new hire setup tasks.
- Answer in-person inquiries at the Answer Bar in a face-to-face environment.
- Identify, research, and resolve technical problems in a timely manner.
- Provide professional responses to ticketing system, telephone calls, email, and personnel requests for system and payroll inquiries.
- Document, track, and monitor problems to ensure timely resolution.
- Process, review, and distribute key payroll reports.
- Certified Payroll Professional (CPP) preferred.
- 3+ years of recent hands-on US multi-state payroll experience required.
- Knowledge of Kronos, UKG Pro, and Professional HR Systems strongly preferred.
- Exposure to a high-volume, multi-task work environment required.
- Strong interpersonal, organizational, oral, and written communication skills required.
- Detail-oriented, strong analytical skills, ability to detect inconsistencies in data, and ability to work with minimal supervision.
- Some experience with audit procedures preferred.
- Aetna PPO and HSA plans with $0 payroll deduction.
- Family-building, fertility, adoption, and surrogacy benefits.
- Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution.
- Company-paid HSA contribution when enrolled in the High Deductible Aetna medical plan with HSA.
- Healthcare and Dependent Care Flexible Spending Accounts (FSA).
- LGBTQ+ care concierge services.
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
- Company-paid Basic Life, AD&D, short-term, and long-term disability insurance.
- Employee Assistance Program.
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
- Back-up childcare and parenting support resources.
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
- Weight Loss and Tobacco Cessation Programs.
- Tesla Babies program.
- Commuter benefits.
- Employee discounts and perks program.
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