IT Support Specialist

2 weeks ago


Sparks, Nevada, United States The Staffing Resource Group Inc Full time
Job Title: IT Help Desk Technician

Join our team at The Staffing Resource Group Inc as an IT Help Desk Technician and take on a challenging role that requires excellent technical knowledge and communication skills. As a key member of our team, you will provide first-level technical support to our employees, resolving technical problems and escalating issues as needed.

Key Responsibilities:
  • Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance.
  • Monitor the helpdesk system as level-one support and respond quickly as needed.
  • Build and maintain computer systems, including laptops and desktops.
  • Maintain computer systems and act as support if any system goes down.
  • Install, configure, and upgrade PC software.
  • Other essential or non-essential duties may be assigned.
Qualifications:
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Two years of experience in IT.
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools.
  • Ability to deploy, configure and support operating systems on desktop, laptop, and mobile.
  • Ability to maintain the confidentiality of company information.
  • Excellent written and verbal communication skills, ability to communicate with and lead technical and non-technical people at all levels of an organization, in various functions in stressful situations.
The Sweet Stuff:
  • A fun, dynamic working environment with a growing, energetic, and passionate team.
  • A diverse and inclusive environment where everyone is welcome.
  • Breakrooms stocked with our delicious products.
  • Management that uplifts and nurtures talent & provides continuing education.
  • Promotion of health and wellness.
  • Company-sponsored fun events.

We offer flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. Our innovative approach allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent. For more exciting opportunities, please visit our website at www.srg-us.com

EOE/ADA



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