Guest Room Service Associate

1 week ago


Conway, South Carolina, United States Phoenix Labor Services Full time
Job Overview

Salary: $12.50 per hour

As a vital member of our team at Phoenix Labor Services, the Room Attendant plays a crucial role in maintaining the cleanliness and presentation of our hotel accommodations. This position involves a variety of cleaning and maintenance tasks in guest rooms, communal spaces, and other public areas.

We prioritize exceptional customer service and a commitment to quality in every aspect of our operations. The responsibilities of a Room Attendant include, but are not limited to:

  • Thoroughly cleaning guest rooms, which encompasses sweeping, mopping, vacuuming, and dusting.
  • Ensuring all housekeeping areas are kept clean and organized.
  • Maintaining accurate daily records of linen usage and management.
  • Following departmental procedures for guest room access and linen control.

Key Responsibilities:

  • Prevent unauthorized access to guest rooms without supervisor approval.
  • Be mindful of cost-saving initiatives implemented by the department.
  • Report any issues related to linen misuse or waste.
  • Execute additional tasks as assigned by supervisors.
  • Adhere to payroll and key sign-out protocols.
  • Understand and follow the work report and room assignment procedures.

Qualifications:

  • Ensure housekeeping carts are well-stocked and organized.
  • Deliver personalized service during stay-over housekeeping.
  • Make beds and vacuum guest rooms as required.
  • Follow proper reporting procedures for clean rooms and guest requests.
  • Utilize hotel protocols for handling 'Do Not Disturb' situations.

Join us in providing an exceptional experience for our guests through your dedication to cleanliness and service excellence.



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