Front Desk Support Specialist
4 weeks ago
The Lynx Therapeutics team is seeking a highly organized and detail-oriented Front Desk Receptionist to provide exceptional customer service and administrative support. This is a full-time opportunity for an individual who can effectively manage multiple tasks, maintain accurate records, and work independently.
About the Role
This position will be responsible for greeting and acknowledging customers, answering phone calls, and directing them to the appropriate personnel. The ideal candidate will have strong communication skills, basic mathematical knowledge, and experience working with Microsoft Office (Outlook, Excel, Word).
Key Responsibilities
- Greet and acknowledge each customer as soon as they arrive
- Answer the phone in a timely manner and direct calls
- Take and relay messages
- Provide information to callers
- Deal with queries from the public and customers
- Receive and sort mail and deliveries
- Accurately process sales
- Issue refunds and credits
- Maintain accurate records of transactions
- Maintain a neat, tidy, and orderly work area
Requirements
This role requires a High school diploma, knowledge of administrative and clerical procedures, and basic mathematical knowledge. Experience dealing with money and proficiency in Microsoft Office are also essential. Strong customer service skills, accuracy, attention to detail, problem-solving skills, communication skills, ability to work independently, integrity, and honesty are key competencies for this position.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Lynx Therapeutics offers a competitive salary of $45,000 - $55,000 per year, depending on experience.
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