Water Distribution System Operator

2 days ago


Charleston, West Virginia, United States Charleston Water System Full time
Job Title: Water Distribution System Operator

Join the Charleston Water System team as a Water Distribution System Operator and play a critical role in ensuring the safe and efficient delivery of water to our community.

Job Summary:

This is an entry-level position that requires participation in the Charleston Water System Training Program. The successful candidate will be responsible for performing skilled duties related to water distribution, including installations, renewals, and repairs to water services, fire hydrants, valves, and water mains.

Key Responsibilities:
  • Removes and/or replaces soil, water, materials, and/or debris from work sites.
  • Loads and unloads equipment and materials from vehicles at work sites.
  • Operates jackhammers, compactors, pumps, and boring equipment.
  • Disassembles and removes damaged or worn pipes.
  • Assembles and installs new pipes.
  • Disassembles/assembles pipe and meter appurtenances in the installation and/or repair of meters, meter boxes/vaults, and service lines.
  • Makes repairs to meters up to 36 inches in size.
  • Field tests meters 3 inches to 10 inches.
  • Performs routine tasks with hand tools (e.g., shovels, rakes, brooms, pipe wrenches, hammer, and saws).
  • Performs PM inspections, testing, data collection, and general maintenance and repair of valves, fire hydrants, water mains, blow-offs, and sampling stations.
  • Operates distribution and transmission valves to ensure proper position and operation.
  • Prepares reports.
  • Locates valves and water mains in the field using electronic detection equipment.
  • Follows up on deficiencies found to ensure repairs are made promptly and correctly.
  • Helps to solve customer complaints and problems as well as those reported by local fire departments.
  • Responds to customer water quality concerns.
  • Responsible for maintaining equipment used, i.e., tapping machines, pumps, compactors, saws, backhoes, or bobcats.
  • Measures and cuts pipe according to specifications.
  • Makes various taps 3/4 inches up to 10 inches onto water mains up to 36 inches in size using tapping machines.
  • Ability to complete work tickets, inventory supply requests, and accident reports.
  • Drives utility vehicles that require a CDL.
  • Operates backhoes and bobcats.
  • Draws as-built diagrams for new installations or repairs.
  • Complies with and maintains all safety procedures according to CWS and OSHA standards at all job sites and while traveling to and from job sites.
  • May be required to work during emergency conditions.
  • Regular attendance is required.
  • Job performance must conform to all CWS policies and procedures.
  • Specific knowledge of CWS Environmental Management System Policy and Procedures.
Additional Duties:
  • May be required to supervise work crews on a daily basis.
  • Selects specified type and size of pipe and material.
  • Ability to use a tape measure and level.
  • Using backhoes and/or bobcats removes and replaces soil or debris from work sites daily.
  • Drives large utility vehicles daily.
  • Monitors and maintains proper fluid levels and tire pressures daily.
  • Cleans and maintains appearance levels of vehicle and equipment.
  • Ability to operate a personal computer and/or keyboard for inputting into the Mainframe Database and CMMS (Computer Maintenance Management System).
  • Ability to perform water quality testing in accordance with DHEC regulations.
  • Subject to 24-hour on-call.
  • Perform other duties as assigned.
Minimum Requirements:
  • Ability to effectively communicate in writing, verbally, and with a 2-way radio, to include comprehension of complex oral and written instruction.
  • Ability to receive detailed information through oral communication and to make fine distinctions in sound, such as when making adjustments on equipment.
  • Constantly positions self to move, traverse in the field as necessary to perform required work.
  • Must be able to make visual observations in daylight and night.
  • Daily move and transport equipment and/or materials at job sites weighing up to 50 pounds. Objects greater than 50 pounds require a two-person operation.
  • Considerable movement and traversing involved up to 6 miles per day frequently and in excess of 8 hours per day occasionally at work sites on unpaved streets, uneven ground, and cluttered work areas.
  • Routinely ascend/descend a ladder to climb in and out of excavations, embankments, meter vaults, manholes, confined spaces, etc.
  • Subject to noise to cause the worker to shout in order to be heard above the ambient noise level. Hearing Protection Required.
  • Subject to vibrations. Exposure to oscillating movements of the extremities or whole body.
  • Constantly works in internal/external environmental conditions. Subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, gases, or poor ventilation. Personnel Protective Equipment Required.
  • Occasionally positions self to use up to 200 ft-lbs of force and/or up to 20 ft-lbs of force frequently to move objects.
  • Frequently positions self to use up to 50 ft-lbs of torque and up to 200 ft-lbs of torque occasionally, to operate valves, hydrants, etc.
  • Ability to operate and maintain motor vehicles. Required to operate and maintain heavy equipment, including but not limited to backhoes and/or bobcats.
  • Routinely and safely operate a computer, including desktop and tough notebook laptops in the field.
  • Ability to properly use and maneuver various powered and non-powered tools and/or equipment (to include but not limited to: shovels, probing equipment, measuring devices, wrenches, bush ax, weed eater, metal files, etc.).
  • Must be able to wear Personnel Protective Equipment (PPE) as defined in the Job Safety Analysis (JSA) to perform the required essential functions.
Education and/or Experience:

This is an entry position. The associate is required to successfully complete the Charleston Water System's Water Distribution System Operator Apprentice Program, which may include formal classroom training with the Technical College, classroom and correspondence courses at the work site, on-the-job training with a qualified trainer, independent learning, work assignments, and skills demonstration testing. All training completions have effective deadlines that must be met. Failure to qualify on the training requirements may result in termination.

  • High school diploma or GED required.
  • Skill and knowledge in the use of tools, materials, and equipment commonly used in the performance of job function.
  • Prior work record indicating dependability and conscientiousness.
Potential Career Path:
  • Distribution System Operator II
  • Distribution System Operator III
  • Journeyman Operator
  • Distribution System Supervisor


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