Operations Coordinator

1 week ago

Reno, Nevada, United States Daifuku Full time

Position Overview

This role involves providing essential support to technical teams while executing administrative tasks as directed by management and client requirements.

Key Responsibilities

  • Assigns technicians to address issues on the conveyor system and generates work orders for necessary repairs.
  • Adheres to company policies and procedures, following directives from management.
  • May handle incoming calls for the maintenance department.
  • Utilizes initiative and judgment to escalate issues to appropriate authorities or manage them to minimize disruptions to conveyor operations.
  • Develops, modifies, and maintains databases and spreadsheets related to maintenance site administration, ensuring accurate filing and reporting of conveyor system operations.
  • Produces relevant reports for clients upon request or as scheduled.
  • Maintains effective communication with clients as required.
  • Records daily operations, system outages, and performance metrics of the conveyor system.
  • Keeps an accurate flight schedule in collaboration with clients, making necessary adjustments as needed.
  • Assists in resolving jams within the baggage handling system.
  • Fosters a positive working relationship with colleagues, supervisors, and clients.
  • May oversee parts inventory and perform data entry within the Computerized Maintenance Management System (CMMS).
  • Completes all assigned safety training as mandated by the company.
  • Ensures compliance with all safety programs, policies, and procedures.
  • Undertakes additional tasks as assigned by management as necessary.

Required Qualifications

  • High School Diploma or equivalent.
  • Availability to work non-traditional hours, including weekends and holidays.

Preferred Qualifications

  • Experience in an airport setting.
  • Strong communication skills with clients, TSA, and airline representatives.
  • Familiarity with industrial safety protocols.
  • Typing proficiency of at least 30 words per minute.
  • Clear verbal communication over two-way radio systems.
  • Excellent customer service, interpersonal, and organizational abilities.
  • Proficient in computer applications (CMMS, MS Office, Baggage System User Interface).
  • Background in warehousing and inventory management.
  • Understanding of baggage handling systems.
  • Capability to pass a basic mechanical/electrical aptitude assessment.
  • Previous experience with Computerized Maintenance Management Systems (CMMS).
  • Basic knowledge of accounting and budgeting.

Additional Skills and Knowledge

  • Ability to take responsibility for actions and decisions.
  • Strong problem-solving and reasoning skills.
  • Customer-focused while adhering to company policies.
  • Conduct that aligns with established values and standards.
  • Goal-oriented with a focus on achieving results.
  • Capacity to make informed decisions based on available information.
  • Ability to cultivate relationships with clients and colleagues.
  • Organized approach to task execution.
  • Ability to work effectively with diverse individuals.
  • Capability to identify and rectify safety concerns.
  • Integrity and credibility in the workplace.
  • Clear and concise communication skills.
  • Ability to perform under pressure and meet deadlines.
  • Timely completion of required training.

Computer Skills

Basic computer proficiency, including Microsoft Office Suite (Word, Excel). Ability to access and respond to emails and complete training.

Other Requirements

  • Proficiency in reading, writing, speaking, and understanding English.
  • Ability to obtain and maintain an airport security badge.
  • Valid driver's license and insurability under company policy.
  • Compliance with the company's drug and alcohol policy.

Physical Demands

The physical requirements of this position may vary daily and are not limited to a single workday.

Work Environment

This position operates within an airport terminal, which may expose the employee to dust, dirt, and consistent noise levels that comply with OSHA standards.

ELS Statement

Elite Line Services (ELS) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, or medical condition.

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