Restaurant Operations Manager

3 weeks ago


San Francisco, California, United States Burma Inc Full time
About Burma Inc

Burma Inc is a dynamic and innovative company that is passionate about food, life, people, and culture. We believe that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.

Job Summary

We are seeking a skilled and experienced General Manager to spearhead the operations of one of our Southeast Asian inspired Restaurants. The ideal candidate will have a minimum of 3-5 years managerial experience in the restaurant industry, with a strong passion for hospitality, food and beverage.

Key Responsibilities
  • Oversee all aspects of restaurant operations, including staff management, service, financial performance, and compliance with health and safety regulations.
  • Drive revenue growth, maintain high-quality standards, and create a positive and welcoming environment for both guests and all team members.
  • Supervise and coordinate all front-of-house activities to ensure excellent dining experiences for guests.
  • Train, mentor, and lead a team of waitstaff, hosts, and bussers. Ensure exceptional customer service standards are consistently met.
  • Manage reservations, seating arrangements, and customer flow to optimize restaurant efficiency.
  • Oversee the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guests.
  • Handle customer inquiries, feedback and complaints with professionalism, grace and efficiency.
Requirements
  • 3-5 years of management experience in an upscale restaurant desired.
  • Strong understanding of P&L management.
  • Active Food Handler, Sexual Harassment Certification and RBS.
  • Asian Cuisine experience a plus.
  • Knowledge of food safety and hygiene regulations.
  • Proven ability to train, lead and motivate a diverse front of house team.
  • Experience with Toast, POS System, ADP, Opentable, Doordash, UberEats.
  • Working knowledge of Google Spreadsheet and Docs a plus.
  • Knowledge of wine and beverage service is a plus.
Compensation and Benefits
  • Competitive Salary $110,000-120,000 DOE.
  • Quarterly and annual performance-based bonus.
  • Comprehensive benefits package including health insurance/ dental and vision.
  • 401K + match.
  • Vacation accrual.
  • Opportunity to work in a creative and culturally rich culinary environment.
  • Dining discounts across family of restaurants + daily staff meals.


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