Restaurant Operations Manager
3 weeks ago
Burma Inc is a dynamic and innovative company that is passionate about food, life, people, and culture. We believe that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.
Job SummaryWe are seeking a skilled and experienced General Manager to spearhead the operations of one of our Southeast Asian inspired Restaurants. The ideal candidate will have a minimum of 3-5 years managerial experience in the restaurant industry, with a strong passion for hospitality, food and beverage.
Key Responsibilities- Oversee all aspects of restaurant operations, including staff management, service, financial performance, and compliance with health and safety regulations.
- Drive revenue growth, maintain high-quality standards, and create a positive and welcoming environment for both guests and all team members.
- Supervise and coordinate all front-of-house activities to ensure excellent dining experiences for guests.
- Train, mentor, and lead a team of waitstaff, hosts, and bussers. Ensure exceptional customer service standards are consistently met.
- Manage reservations, seating arrangements, and customer flow to optimize restaurant efficiency.
- Oversee the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guests.
- Handle customer inquiries, feedback and complaints with professionalism, grace and efficiency.
- 3-5 years of management experience in an upscale restaurant desired.
- Strong understanding of P&L management.
- Active Food Handler, Sexual Harassment Certification and RBS.
- Asian Cuisine experience a plus.
- Knowledge of food safety and hygiene regulations.
- Proven ability to train, lead and motivate a diverse front of house team.
- Experience with Toast, POS System, ADP, Opentable, Doordash, UberEats.
- Working knowledge of Google Spreadsheet and Docs a plus.
- Knowledge of wine and beverage service is a plus.
- Competitive Salary $110,000-120,000 DOE.
- Quarterly and annual performance-based bonus.
- Comprehensive benefits package including health insurance/ dental and vision.
- 401K + match.
- Vacation accrual.
- Opportunity to work in a creative and culturally rich culinary environment.
- Dining discounts across family of restaurants + daily staff meals.
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