Customer Service Representative
4 weeks ago
Job Summary:
The Customer Service Representative provides exceptional customer service to our guests while promoting the benefits of becoming a CLUB member. This role requires a strong commitment to customer satisfaction and a passion for delivering a world-class shopping experience.
Key Responsibilities:
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
- Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
- Provides daily feedback and reports in a timely and accurate manner.
- Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Requirements:
- Minimum Degree Required: High school diploma or equivalent experience
- Experience: 0 to 2 Years of Experience
Benefits:
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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