Insurance Service Representative

3 weeks ago


Owatonna, Minnesota, United States Unavailable Full time
About Federated Insurance

Federated Insurance is a company that makes a difference in people's lives. We're committed to our clients' success and provide opportunities for growth and development. Our employees are our greatest asset, and we strive to create a work environment that embodies our values and commitment to diversity and inclusion.

Job Summary

We're seeking an Insurance Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and sales representatives. You will be the first point of contact for customers, answering questions and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service through phone, email, and other communication channels
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Work effectively in a team environment to achieve business objectives
  • Develop and maintain strong relationships with customers and sales representatives
  • Stay up-to-date with product knowledge and industry developments
Requirements
  • Two-year degree or equivalent experience
  • Excellent communication and interpersonal skills
  • Minimum of 3 years' work experience in customer service or business
  • Ability to work well under pressure and adapt quickly to changes
  • Ability to work effectively in a team environment
  • Strong keyboarding skills and ability to work with multiple computer applications
What We Offer

We offer a comprehensive benefits package, including competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. We also provide paid volunteer time and opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Employment Practices

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.



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