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Customer Service Sales Representative

2 months ago

Jersey City, New Jersey, United States P.C. Richard & Son Full time

Position Overview: Retail Sales Associate at P.C. Richard & Son

The Retail Sales Associate plays a crucial role in delivering exceptional customer service both in-store and via phone interactions. This position involves guiding customers in choosing products while clearly articulating the features and advantages of various items.

Key Responsibilities:

  • Delivering outstanding customer service and support during the shopping experience.
  • Helping customers navigate product selections and providing detailed information on features.
  • Gaining knowledge of products and sales techniques through comprehensive training.
  • Promoting service options, including extended warranties and installation services.
  • Entering sales data into the Point of Sale system and overseeing pending orders.
  • Encouraging customers to consider the P.C. Richard and Son credit card for their purchases.

Qualifications:

  • Availability to work flexible retail hours, including evenings and weekends.
  • Strong interpersonal skills and the ability to collaborate effectively within a team.
  • Drive to improve the customer shopping experience and foster loyalty.

About P.C. Richard & Son: New sales associates participate in a two-week paid training program designed to immerse them in the company culture, sales strategies, and product knowledge.

Employee Benefits:

  • Options for health plans for employees and their families.
  • Health Savings Account availability.
  • Vision and dental insurance plans.
  • Life and supplemental insurance coverage.
  • 401k retirement savings plan with company matching contributions.
  • Generous paid time off policies.

P.C. Richard & Son is committed to equal employment opportunities.