Craft Beer Garden Attendant

2 weeks ago


Philadelphia, Pennsylvania, United States BEAT THE BOMB Full time
Key Responsibilities:

The Craft Beer Garden Attendant is essential in creating an unforgettable experience for guests at Beat The Bomb. This role involves delivering outstanding customer service alongside a selection of delightful beverages and snacks. The attendant will manage order taking, ensure excellent service, and comply with all food and beverage safety regulations. Responsibilities include food and drink service in the Beer Garden and managing Shot station operations. While the primary focus is on food and beverage service, it is crucial for all attendants to possess a solid understanding of Game Bay operations and the ability to resolve minor issues for guests.
  • Food & Beverage Safety: Adhere to all health department safety and sanitation protocols and responsible alcohol service standards.
  • Customer Engagement: Welcome guests warmly, maintain a polite and attentive demeanor, and provide detailed information.
  • Menu Expertise: Capable of addressing inquiries and offering recommendations based on guest preferences or dietary needs.
  • Order Management: Accurately take food and drink orders from guests, input them into the Toast POS system, and ensure timely communication with kitchen staff.
  • Service Delivery: Efficiently serve food and beverages to guests, promptly informing management of any delays.
  • Table Maintenance: Organize, clear, clean, and reset tables, chairs, and decor for guests.
  • Sanitation: Maintain cleanliness in the Beer Garden and Game Bay seating areas.
  • Payment Handling: Prepare bills and process payments.
  • Team Communication: Collaborate effectively with kitchen staff while adhering to customer service protocols.
  • Technical Skills: Understand and utilize the Toast POS system and provide basic troubleshooting for Game Bay operations.
Ideal Candidate Profile:
  • Embodies the core values of Beat The Bomb:
    • Promote Positivity
    • Embrace Responsibility
    • Contribute to Future Growth
    • Foster Enjoyment
  • Must hold a Responsible Alcohol Service certification from a recognized organization.
  • Exhibits effective communication skills while delivering exceptional service to every guest.
  • Enjoys interacting with people and thrives in a social environment.
  • A true team player, willing to assist wherever needed.
  • Maintains composure under pressure.
  • Possesses a friendly, outgoing, and inclusive personality.
  • Available to work weekends.
  • Comfortable with physical activity, including the ability to lift up to 50 lbs.
Benefits Offered:
  • Competitive compensation, including tip pools and monthly bonuses.
  • Paid time off: up to 5 days in the first year, increasing to 10 days thereafter.
  • 401k retirement plan.
  • $500 annual learning stipend for professional development (Full-Time Only).
  • Referral bonuses.
  • Medical, dental, and vision insurance (Full-Time Only).
  • Health Savings Account (Full-Time Only).
  • Transit benefits.
  • Life insurance options (Full-Time Only).
  • Complimentary fountain beverages and discounted meals (kitchen staff free) at most locations.
  • Opportunities for career advancement within a growing company.
  • Be part of an exciting and rapidly expanding startup team.
  • Discounts on tickets for friends and family.


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