Resident Experience Coordinator
6 days ago
We are seeking a highly motivated and customer-focused individual to join our Resident Experience team at Lantower Luxury Living. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents and prospective residents.
Key Responsibilities- Community Engagement: Greet community visitors and respond to inquiries in a professional and timely manner.
- Move-In Orientations: Schedule and facilitate move-in orientations for new residents, ensuring a smooth and satisfactory experience.
- Issue Resolution: Coordinate responses to resident issues, track and follow up to resolve the issue(s) to ensure move-in satisfaction.
- Communication: Utilize property management systems to effectively manage resident relations, service requests, and resident communications.
- Partnerships: Partner with the Centralized Leasing Team to ensure community renewal and leasing goals are achieved.
- Issue Management: Manage resident issues and complaints with the Community Manager and Resident Experience Manager, ensuring appropriate actions are taken to resolve the issue.
- Event Planning: Organize and attend scheduled resident events.
- A minimum of two (2) years of experience in customer service.
- Bilingual preferred.
- Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
- Strong organizational, presentation, and communication skills, with high professionalism.
- Solid computer literacy, with experience in the Microsoft suite of products (Word, PowerPoint, Excel, Teams), with the ability to learn new software applications quickly.
-
Multifamily Resident Experience Manager
1 week ago
Charlotte, North Carolina, United States Cortland Full timeAbout the Role:Cortland is seeking a highly skilled Resident Experience Manager to lead our resident services programs and drive exceptional customer experiences in our multifamily apartment communities.Key Responsibilities:Develop and implement strategic resident services programs to enhance the living experience and drive incremental revenue.Represent the...
-
Senior Resident Care Coordinator
2 weeks ago
Hendersonville, North Carolina, United States Navion Senior Solutions Full timeJob SummaryWe are seeking a highly skilled and compassionate Senior Resident Care Coordinator to join our team at Navion Senior Solutions. As a key member of our staff, you will play a vital role in ensuring the highest level of care and support for our residents.Key ResponsibilitiesComplete scheduling for resident care staff, ensuring adequate coverage and...
-
Resident Engagement Coordinator
4 months ago
Charlotte, United States Brookdale Senior Living Full timeResident Engagement Coordinator Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Brookdale South Charlotte is Looking for a Resident Engagement Coordinator (Activities Coordinator) This position plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and...
-
RN Residency Program Coordinator
2 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeAbout the RoleThe RN Residency Program at Cone Health is a comprehensive learning experience designed to equip newly licensed Registered Nurses with the skills and knowledge necessary to provide high-quality patient care.Key ResponsibilitiesConduct thorough patient assessments, examinations, and treatments to contribute to personalized patient care.Analyze...
-
Resident Care Coordinator
1 month ago
Charlotte, United States Sunrise Senior Living Full timeThe Resident Care Coordinator (RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and/or Reminiscence Neighborhoods to which they are assigned.The RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and...
-
Resident Care Coordinator
1 month ago
Charlotte, North Carolina, United States Sunrise Senior Living Full timeThe Resident Care Coordinator (RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and/or Reminiscence Neighborhoods to which they are assigned.The RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and...
-
Resident Service Coordinator
3 months ago
North Augusta, United States NHE, Inc. Full timeJob DescriptionJob DescriptionSalary: $25.71Resident Service CoordinatorLocation: The Ledges - North Augusta, SC Resident Service Coordinator Introduction:Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service...
-
Resident Service Coordinator
3 months ago
North Augusta, United States NHE, Inc. Full timeJob DescriptionJob DescriptionSalary: $25.71Resident Service CoordinatorLocation: The Ledges - North Augusta, SC Resident Service Coordinator Introduction:Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service...
-
Assistant General Manager
2 weeks ago
Greensboro, North Carolina, United States Campus Life & Style Full timeAbout the RoleCampus Life & Style is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional resident experiences and driving business growth.Key ResponsibilitiesResident ExperienceDevelop and implement strategies to enhance resident...
-
Resident Services Coordinator
2 months ago
North Wales, United States AION Management LLC Full timeJob DescriptionJob DescriptionJob Summary: Under the direction of the Real Estate Manager, the Resident Services Coordinator is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests. Hourly range $19-22Essential Duties and Responsibilities:Administrative• Manage...
-
Resident Services Coordinator
2 months ago
North Wales, United States AION Management LLC Full timeJob DescriptionJob DescriptionJob Summary: Under the direction of the Real Estate Manager, the Resident Services Coordinator is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests. Hourly range $19-22Essential Duties and Responsibilities:Administrative• Manage...
-
Assisted Living Coordinator
4 days ago
Charlotte, North Carolina, United States Sunrise Senior Living Full timeAbout the RoleWe are seeking a highly skilled and compassionate Assisted Living Coordinator to join our team at Sunrise Senior Living. As a key member of our community, you will be responsible for leading and facilitating the Assisted Living Neighborhood team to provide exceptional care and services to our residents.ResponsibilitiesPlan, organize, and...
-
Resident Services Coordinator
4 weeks ago
North Andover, United States Barkan Management Company Part time $24 - $25Job DescriptionJob DescriptionJoin our growing team! If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and...
-
Nurse Residency Program Coordinator
1 week ago
Port Charlotte, Florida, United States HCA Florida Fawcett Hospital Full timeJob SummaryThe Nurse Residency Program at HCA Florida Fawcett Hospital is a comprehensive training program designed to support the transition of new nurses into the clinical environment. As a key member of our healthcare team, the Nurse Residency Program Coordinator will play a vital role in ensuring the success of our residents.Key...
-
Resident Engagement Coordinator
6 days ago
Charlotte, North Carolina, United States Brookdale Senior Living Full timeJob SummaryWe are seeking a highly motivated and experienced Resident Engagement Coordinator to join our team at Brookdale Senior Living. As a key member of our community, you will be responsible for planning, implementing, and monitoring wellness and recreation programs to meet the specific needs of our residents.Key ResponsibilitiesDevelop and implement...
-
Resident Engagement Coordinator
6 days ago
Charlotte, North Carolina, United States Brookdale Senior Living Full timeJob SummaryWe are seeking a highly motivated and experienced Resident Engagement Coordinator to join our team at Brookdale Senior Living. As a key member of our community, you will be responsible for planning, implementing, and monitoring wellness and recreation programs to meet the specific needs of our residents.Key ResponsibilitiesDevelop and implement...
-
Resident Engagement Coordinator
1 week ago
Charlotte, North Carolina, United States Brookdale Senior Living Full timeJob SummaryWe are seeking a highly motivated and experienced Resident Engagement Coordinator to join our team at Brookdale Senior Living. As a key member of our community, you will be responsible for planning, implementing, and monitoring wellness and recreation programs to meet the specific needs of our residents.Key ResponsibilitiesDevelop and implement...
-
Resident Care Specialist
4 days ago
Brevard, North Carolina, United States Navion Senior Solutions Full timeJob SummaryWe are seeking a dedicated and compassionate Resident Care Team Member to join our team at Carolina Reserve of Laurel Park, a community of Navion Senior Living. As a Resident Care Team Member, you will play a vital role in delivering high-quality resident care and support in our cutting-edge Assisted Living Community.ResponsibilitiesAssist...
-
Resident Support Specialist
2 weeks ago
Gastonia, North Carolina, United States Navion Senior Solutions Full timeJob SummaryWe are seeking a compassionate and dedicated Resident Care Team Member to join our team at Navion Senior Solutions. As a key member of our care team, you will play a vital role in delivering high-quality resident care and support in our Assisted Living Community.ResponsibilitiesAssist residents with activities of daily living (ADLs), including...
-
Resident Care Coordinator
2 months ago
Charlotte, United States Senior Living Communities - Maxwell Group Full timeFind your new career with a team of HEROES, who are ordinary people doing extraordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always.Come see why The Charlotte is certified as a Great...