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Resident Support Specialist

2 months ago

Gastonia North Carolina, United States Navion Senior Solutions Full time
Job Summary

We are seeking a compassionate and dedicated Resident Care Team Member to join our team at Navion Senior Solutions. As a key member of our care team, you will play a vital role in delivering high-quality resident care and support in our Assisted Living Community.

Responsibilities
  • Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, positioning, transfer, mobility, and incontinence care.
  • Prepare residents for meals, snacks, and activities.
  • Assist residents in the dining room, including serving meals and clearing tables.
  • Respond to resident emergency call systems.
  • Observe, document, and report any changes to residents' conditions to the Resident Care Coordinator or their designee.
  • Communicate with residents and family members in a polite and professional manner.
  • Maintain required resident care documentation per State regulations and Navion Senior Solutions policies and procedures.
  • Transport residents when required.
Requirements
  • High School diploma or GED accepted and may be required per state regulations.
  • Must be at least 18 years of age.
  • Positive attitude, flexibility to perform various duties in service to residents, and ability to work in a team environment are essential.
  • Dedication to and passion for serving seniors with excellent customer service skills.
  • Previous experience working with seniors is preferred.
  • Ability to make choices, decisions, and act in the resident's best interest.
  • Possess written and verbal skills for effective communication and a level of understanding.
  • Competent in organizational and time management skills.
  • Demonstrate good judgment, problem-solving, and decision-making skills.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full-time positions
  • Short- & Long-Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities