Customer Service Cashier
2 weeks ago
Position Overview
We are looking for a Cashier/Receptionist who possesses outstanding customer service abilities and a positive demeanor. This role will involve basic accounting tasks and familiarity with standard accounting operations, along with providing support to the General Office during slower periods.
About Us
At North Brothers Ford Inc., we believe that a strong community is built on the foundation of its people. Our team is composed of dedicated individuals who consistently exceed expectations. As one of the premier dealerships in the region, we have been serving the Michigan community for years. We prioritize employee development through training programs, foster a supportive culture, and provide opportunities for career advancement, all of which contribute to personal and professional growth. We recognize that satisfied employees lead to satisfied customers.
What We Provide
- Opportunities for career advancement
- Comprehensive paid training
- Employee vehicle purchase plans
- Family-owned and operated environment
- Long-term job stability
- Health and wellness benefits
- Discounts on products and services
Key Responsibilities
- Accurately calculate customer bills using the dealership's computer system.
- Process cash, checks, and credit card payments, ensuring proper recording on repair orders and/or counter tickets.
- Provide accurate change and issue receipts to customers.
- Address customer complaints with professionalism and direct them to the appropriate personnel for resolution.
- Assist management with various clerical tasks as required.
- Maintain a friendly, professional, and efficient demeanor when interacting with customers and team members.
- Familiarize yourself with departmental structures and internal procedures to assist customers effectively.
Qualifications
- Proficiency in Microsoft Office Suite is advantageous.
- Availability to work flexible hours, including evenings and weekends.
- Ability to communicate customer needs and requests to management and sales staff.
- Professional appearance and demeanor.
- Clean driving record.
We invite you to consider a rewarding career with us at North Brothers Ford Inc.
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