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Customer Service Representative

2 months ago

Westland, Michigan, United States Meijer Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Meijer. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences in the checkout lane, ensuring a positive and lasting impact on our customers.

Key Responsibilities:

  • Utilize technology to complete activities and tasks efficiently.
  • Create WOW moments that have a positive and lasting impact on our customers.
  • Complete transactions, handle money in all forms responsibly, and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language, displaying a friendly and outgoing attitude.
  • Be prepared to handle customer questions adequately and appropriately.
  • Build trustful relationships with customers to encourage return visits.

Requirements:

  • 18 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail oriented and organized.
  • Friendly outgoing attitude.
  • Ability to operate cashier register system.

About Meijer:

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family to take care of your career and your community.