Hybrid Support Representative

3 weeks ago


Louisville, Kentucky, United States Adecco US, Inc. Full time

We are seeking a skilled Hybrid Support Representative to join our team in Louisville, KY.

In this role, you will provide exceptional customer service to clients' shareholders, ensuring the highest levels of satisfaction.

Your responsibilities will include:

  1. Engaging with customers via inbound/outbound calls or written correspondence
  2. Resolving complex issues related to shareholder accounts and transactions
  3. Providing accurate information by utilizing knowledge of internal systems
  4. Escalating complicated issues to the appropriate Team Leader or ATL

As a successful Hybrid Support Representative, you should possess:

  • Financial experience or tax experience (a plus)
  • A High School Diploma or equivalent
  • Demonstrated organizational and time management skills
  • Proven ability to analyze information and make independent decisions
  • Strong experience with Microsoft Office Suite

This is a great opportunity to work with a leading staffing agency, offering a competitive salary of $20.00 per hour and comprehensive benefits.



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