Pharmacy Patient Support Representative

3 weeks ago


Louisville, Kentucky, United States Virtual Employee Services (F) Full time

Virtual Employee Services (F) is seeking a skilled Pharmacy Patient Support Representative to join our team. In this role, you will provide critical support to patients and healthcare providers in accessing coverage for prescribed medications.

Responsibilities

This position involves:

  • Reviewing and processing patient enrollment forms for the PAP program
  • Providing inbound and outbound telephone support to patients and healthcare providers
  • Notifying patients and healthcare providers of approvals, denials, and next steps in the enrollment process

To excel in this role, you will need:

  • A high school diploma or equivalent
  • Two years of work experience in a customer service or customer-focused role
  • One year of experience in a call center environment

A salary of $43,000 - $53,000 per annum, plus benefits, makes this an attractive opportunity. If you are passionate about delivering exceptional patient services and possess excellent communication skills, please apply.



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