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Applications Coordinator I

1 month ago


Columbia, South Carolina, United States York County, SC Full time
About the Role

We are seeking a highly skilled and experienced Applications Coordinator I to join our Information Technology Department. The successful candidate will be responsible for providing technical support and assistance to County staff and residents, as well as escalating tickets to the appropriate person within the IT department.

Key Responsibilities
  • Answering and directing incoming calls, emails, and tickets
  • Escalating tickets to the appropriate person within the IT department
  • Providing technical support and assistance to County staff and residents
Requirements
  • Associate's Degree in Computer Engineering or related discipline
  • Three (3) years of experience in providing help desk, network or related services
  • Must possess and maintain a valid state driver's license
  • Must possess Criminal Justice Information (CJIS) Certification
  • CompTIA ITF+ certification
Benefits
  • Competitive market-rate pay
  • Comprehensive State Medical Insurance, Dental and Vision Insurance
  • Life Insurance
  • Long-term disability
  • Deferred Compensation 401K Plans
  • Health Savings Account (HSA)
  • Public Loan Forgiveness Program (Student Loan Forgiveness Program)
  • 11 Paid Holidays + 3 Optional Holidays
  • Longevity Pay
  • SC State Retirement Plan Pension
  • Paid Vacation and Sick Time
  • Sick Bank
  • Critical Care and Cancer Insurance
  • Wellness Screenings
  • Employee Assistance Programs
  • Professional Development / Trainings / Conferences