On-Site Service Engineer

2 weeks ago


Boulder, Colorado, United States Expert Executive Recruiters (EER Global) Full time

Company Overview:

Expert Executive Recruiters (EER Global) is a leading firm specializing in innovative digital decoration solutions. We are currently looking for a dedicated Field Services Engineer to join our Customer Service team.

Key Qualifications:

  • Background in product support within the digital printing, semiconductor, flat panel display, or similar capital equipment sectors is preferred.
  • Bachelor's degree in Engineering or a related technical field is essential.
  • Demonstrated hands-on experience in servicing machinery at client locations is required.
  • Strong technical skills and exceptional troubleshooting abilities are necessary.
  • Ability to learn independently and work effectively both in teams and independently under pressure.
  • Excellent interpersonal skills, with a high level of organization and reliability.
  • Experience in a multicultural environment is a plus.
  • Proficiency in English is mandatory.

Core Responsibilities:

  • Deliver on-site technical and process assistance for machinery and clients.
  • Act as the primary contact for customer communications with the organization.
  • Provide training for machine operators and maintenance personnel.
  • Execute machine upgrades and field change orders (FCOs).
  • Assist clients with ongoing production and sample preparation tasks.
  • Initiate service requests and document machine performance reports.
  • Manage the inventory of on-site spare parts for machinery.
  • Report directly to the Vice President of Customer Services & Solutions.

We offer a supportive work environment that promotes work-life balance, along with exceptional professional growth opportunities and a competitive salary package.



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