Customer Service Ambassador

4 weeks ago


High Point, North Carolina, United States Jeff Fuller - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Jeff Fuller - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

We are seeking a highly motivated and empathetic team member who can excel in a fast-paced environment. If you are a strong communicator with a customer-focused mindset, we encourage you to apply.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Contribute to customer retention strategies and initiatives.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Excellent communication and problem-solving skills.
  • Experience in customer service is preferred, but not required.
  • Ability to handle high-pressure situations with poise and composure.

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