Player Services Representative III

5 days ago


Biloxi, Mississippi, United States Penn National Gaming Full time
Job Summary

We are seeking a highly skilled Player Services Representative III to join our team at Penn National Gaming. As a key member of our team, you will be responsible for providing exceptional customer service to our players, ensuring their experience is positive and enjoyable.

Key Responsibilities
  • Responsible for new player card signups and player card reprints
  • Provide assistance with player inquiries and resolve issues in a timely and professional manner
  • Work closely with other team members to ensure seamless customer service
  • Stay up-to-date with company policies and procedures to provide accurate information to players
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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