Client Relations Supervisor
2 weeks ago
The Ladders is expanding its team and is in search of a
Client Relations Supervisor.
Key Responsibilities
- Oversee CRM and data administration to guarantee precise reporting, listing information, and promotional content
- Aid in the formulation and revision of performance indicators, policies, and operational benchmarks
- Supervise performance metrics and ensure team members are achieving their objectives
- Compile and present progress reports for the team
- Handle administrative tasks such as coordinating the team's calendar, schedules, and additional requirements
Required Qualifications
- A minimum of 3-5 years of experience in CRM oversight, demonstrating a successful history of leveraging CRM tools to achieve outcomes
- Advanced expertise in CRM software, with comprehensive knowledge of its capabilities, features, and integrations
- Skilled in data evaluation and reporting, with the capacity to extract insights and make informed, data-driven choices
- Excellent communication, leadership, and collaborative skills
- Highly organized and detail-oriented
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