Patient Service Representative
1 month ago
Retina Consultants of Minnesota is seeking a highly organized and patient-focused Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Main Responsibilities:
- Answer multi-line phones and direct calls to the appropriate party or handle the caller's needs yourself
- Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician availability
- Maintain hard copy patient records as well as the files stored in our EHR
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
- Provide patients with support and guidance as needed
Requirements:
- High School Degree or GED
- Prior Administrative or Front Desk experience, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Physical ability to work long hours in a stressful environment
We offer a competitive compensation package, including paid holidays, personal time off, health insurance, and more. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Service Coordinator
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Client Service Representative
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Bilingual Patient Experience Coordinator
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Cashier & Front End Services Representative
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Mental Health Specialist
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Patient Support Specialist
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Territory Sales Representative
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