Patient Service Coordinator

1 month ago


Mankato, Minnesota, United States Vitreoretinal Surgery PLLC Full time
Job Title: Patient Service Representative

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Vitreoretinal Surgery PLLC. As a Patient Service Representative, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:

  • Answer multi-line phones and direct calls to the appropriate staff member or handle the caller's needs
  • Greet patients upon arrival, sign them in, and obtain necessary information
  • Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on physician availability
  • Maintain accurate and up-to-date patient records
  • Call patients to remind them of upcoming appointments and to schedule testing for off-site services
  • Provide patients with support and guidance as needed

Requirements:

  • High School Degree or GED
  • Excellent communication and interpersonal skills
  • Prior administrative or front desk experience, preferably in a healthcare setting
  • Ability to multitask and work in a fast-paced environment
  • Excellent organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information

We offer a competitive salary and benefits package, including paid holidays, personal time off, health insurance, and more. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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