Bilingual Patient Experience Coordinator

4 weeks ago


Mankato, Minnesota, United States Open Door Health Center Full time
Job Summary

The Bilingual Patient Experience Coordinator is responsible for managing all phases of the patient encounter: scheduling, check-in and check-out processes. This role works in a team environment to ensure excellent customer service and patient-centered care.

Key Responsibilities
  • Scheduling: Assist patients in accessing care, process incoming phone calls, and direct patient requests to the most appropriate individual or department.
  • Front Office: Greet patients and visitors, check-in patients, verify and update necessary information, and perform all registration functions.
  • Insurance Verification: Verify and update patient insurance information and eligibility.
  • Data Entry: Accurately and timely enter data into the electronic practice management system.
  • Customer Service: Provide exceptional customer service and respond to patient inquiries and appointment reminder calls.
Requirements
  • A minimum of a High School Diploma or equivalent.
  • Experience working in a customer/patient service position.
  • Experience working with a diverse population of people.
  • Strong interpersonal skills.
  • Exceptional verbal and written communication skills.
  • Excellent time management and organizational skills.
  • Ability to work independently or in a team environment.
  • Confidence, professional judgment, and grace under pressure.
  • Bilingual skills are required.


  • Mankato, Minnesota, United States Mankato Clinic Full time

    Job Summary:We are seeking a highly skilled and compassionate Patient Support Coordinator to join our team at Mankato Clinic. As a Patient Support Coordinator, you will be responsible for providing exceptional customer service, scheduling patient appointments, registering patients, and performing various administrative tasks to support the delivery of...

  • Nurse Practitioner

    4 weeks ago


    Mankato, Minnesota, United States Mayo Clinic Full time

    About the RoleMayo Clinic is seeking a skilled Registered Nurse to join our team. As a Registered Nurse, you will be responsible for coordinating patient care, providing direct patient care, and educating patients and their families. You will work collaboratively with our interdisciplinary team to ensure high-quality patient...


  • Mankato, Minnesota, United States Optime Care Inc Full time

    Job SummaryOptime Care Inc is seeking a highly skilled Bilingual Pharmacy Technician to join our team. As a Care Coordinator, you will play a critical role in helping patients navigate the complex process of obtaining specialized therapies.Key ResponsibilitiesAct as a patient advocate to gain insurance coverage for prescribed therapies.Specialize in...

  • Nurse Practitioner

    4 weeks ago


    Mankato, Minnesota, United States Mayo Clinic Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Mayo Clinic. As a Registered Nurse, you will be responsible for coordinating patient care, providing direct patient care, and educating patients and their families. You will work collaboratively with our healthcare team to ensure the highest level of patient care and...


  • Mankato, Minnesota, United States Vitreoretinal Surgery PLLC Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Vitreoretinal Surgery PLLC. As a Patient Service Representative, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key Responsibilities:Answer...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    Why Mayo ClinicMayo Clinic is a world-renowned healthcare organization that values its employees and patients. As a Patient Care Specialist, you will be part of a team that prioritizes patient care and well-being. We offer competitive compensation and comprehensive benefit plans to support your career and personal growth.ResponsibilitiesThe Patient Care...


  • Mankato, Minnesota, United States Hy-Vee Supermarket Full time

    As a key member of the Hy-Vee Supermarket team, the Customer Experience Lead is responsible for ensuring that customers receive exceptional service and support. This involves supervising and coordinating the activities of employees, as well as performing tasks at all job levels. Key competencies for this role include building strong partnerships, embracing a...

  • Care Coordinator, RN

    3 weeks ago


    Mankato, Minnesota, United States Bluestone Physician Services Full time

    Deliver Exceptional Care to Seniors and Individuals with DisabilitiesBluestone Physician Services is seeking a dedicated Care Coordinator, RN to join our team. As a Care Coordinator, you will work with our multidisciplinary care teams to deliver preventative, proactive, and tailored care to patients living with complex, chronic conditions and...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    About the Role:The Registered Nurse at Mayo Clinic is a key member of our healthcare team, responsible for coordinating patient care and providing direct patient care. This role requires excellent communication skills, the ability to work in a team environment, and a commitment to delivering high-quality patient care.Responsibilities:Coordinate patient care,...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    Job SummaryMayo Clinic is seeking a skilled Registered Nurse to join our team. As a Registered Nurse, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to ensure the best possible outcomes for our patients.Responsibilities Provide direct patient care, including administering medications,...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    Mayo Clinic Nursing OpportunitiesMayo Clinic is a leading healthcare provider, renowned for its exceptional patient care and innovative approach to medicine. As a Registered Nurse at Mayo Clinic, you will be part of a dynamic team dedicated to delivering world-class care to our patients.ResponsibilitiesCoordinate patient care, including direct patient care,...

  • Care Coordinator, RN

    1 month ago


    Mankato, Minnesota, United States Bluestone Physician Services Full time

    Job Title: Care Coordinator, RNBluestone Physician Services is seeking a skilled Care Coordinator, RN to join our team. As a Care Coordinator, you will play a vital role in delivering exceptional care to patients living with complex, chronic conditions and disabilities.Job Summary:We are looking for a highly motivated and compassionate Care Coordinator, RN...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    Mayo Clinic Registered Nurse Job DescriptionMayo Clinic is a leading healthcare provider, and we're seeking a skilled Registered Nurse to join our team. As a Registered Nurse at Mayo Clinic, you'll play a vital role in delivering high-quality patient care and contributing to our mission of providing exceptional healthcare.ResponsibilitiesCoordinate patient...


  • Mankato, Minnesota, United States Mankato Clinic Full time

    Pediatric Therapy Services CoordinatorWe are seeking a highly organized and detail-oriented Pediatric Therapy Services Coordinator to join our team at Mankato Clinic. As a key member of our pediatric therapy department, you will play a vital role in ensuring seamless patient care and efficient department operations.Key Responsibilities:Assist therapists with...


  • Mankato, Minnesota, United States Mayo Clinic Full time

    Why Mayo ClinicMayo Clinic is a world-renowned healthcare organization that values excellence and innovation in patient care. As a Registered Nurse at Mayo Clinic, you will have the opportunity to work with a talented team of healthcare professionals to deliver exceptional patient care.ResponsibilitiesCoordinate patient care and develop individualized plans...

  • Sales Coordinator

    1 month ago


    Mankato, Minnesota, United States North Central Utility Full time

    Job Title: Sales CoordinatorNorth Central Utility is seeking a highly motivated and results-driven Sales Coordinator to represent our company in the semi-trailer industry.Job Summary:We are looking for a self-motivated and results-driven Sales Coordinator to support our sales team in serving new and existing customers. The ideal candidate will have excellent...

  • Activity Coordinator

    4 weeks ago


    Mankato, Minnesota, United States Minnesota Service Cooperatives Full time

    Job Summary:We are seeking a dedicated and enthusiastic Activity Coordinator to join our team at Minnesota Service Cooperatives. As an Activity Coordinator, you will be responsible for planning and implementing daily activities for elementary youth during before and after school care.Responsibilities:Supervise and implement daily activities, including gym,...

  • Care Coordinator, LSW

    1 month ago


    Mankato, Minnesota, United States Bluestone Physician Services Full time

    Job SummaryBluestone Physician Services is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will work with the Special Needs Basic Care (SNBC) population, providing comprehensive care coordination services to members living in the community and group homes.Key Responsibilities:Coordinating face-to-face visits with...

  • Care Coordinator, LSW

    1 month ago


    Mankato, Minnesota, United States Bluestone Physician Services Full time

    Job OverviewBluestone Physician Services is seeking a dedicated Care Coordinator to join our team. As a Care Coordinator, you will work with the SNBC (Special Needs Basic Care, 18-64 years of age) population, providing comprehensive care coordination services to members living in the community and group homes.Key Responsibilities:Coordinating face-to-face...


  • Mankato, Minnesota, United States Hiniker Company Full time

    Hiniker Company is seeking a skilled Parts Fulfillment Coordinator to manage and oversee the service parts shipping operations. The ideal candidate will have a strong background in logistics and inventory management, with a focus on delivering exceptional customer experiences.Key Responsibilities:Coordinate daily shipping activities: Arrange and schedule...