Customer Service Specialist for Commercial Lines
2 weeks ago
Key Responsibilities:
- Address customer inquiries and issues with professionalism and care
- Provide insurance quotes, modify policies, and facilitate payment processing
- Engage with clients to assess their requirements and recommend suitable coverage options
- Efficiently resolve any product or service-related challenges
- Keep precise records of customer interactions and transactions
- Work collaboratively with team members and guide junior staff
- Possession of an insurance license and prior experience in commercial insurance
- Strong understanding of insurance products and operational processes
- Exceptional customer service and communication abilities
- Capability to manage multiple tasks and navigate challenging situations
- Familiarity with agency management systems and relevant technology
Options for flexible remote work are available.
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Customer Service Specialist
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Black Mountain, North Carolina, United States White Insurance Agency, Inc. Full timeCustomer Service Specialist - Commercial Lines at White Insurance Agency, Inc.Key Responsibilities:Address customer inquiries and issues with professionalism and care.Provide insurance quotes, update client policies, and manage payment processing.Engage with clients to assess their requirements and recommend optimal coverage solutions.Efficiently resolve any...
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