Financial Aid Advisor

2 weeks ago


Black Mountain, North Carolina, United States CCCU - Council for Christian Colleges & Universities Full time

Position Overview:

As a vital member of the Student Financial Services team, you will play a key role in supporting students throughout their educational journey. Your primary responsibility will be to foster and maintain strong relationships with a designated group of students, ensuring they receive exceptional guidance regarding their financial aid and student accounts.

Key Responsibilities:

  1. Develop and sustain positive interactions with assigned students to deliver outstanding support for their financial aid packages.
  2. Oversee tracking reports to guarantee timely submission of necessary documentation.
  3. Manage the verification process effectively.
  4. Monitor and collect outstanding accounts receivable balances.
  5. Serve as the initial contact for processing refunds and book vouchers.
  6. Facilitate the completion of exit counseling for graduating students.
  7. Ensure timely awarding of financial aid, including auto-packaging and communication flow.
  8. Act as the primary point of contact for students from enrollment through graduation.

Additional Responsibilities:

  1. Assist in organizing special events for prospective and current students and their families.
  2. Support various departmental tasks as assigned.
  3. Engage in professional development through seminars and courses to enhance your skills.

Qualifications:

Education and Experience:

  • A Bachelor’s degree is required.
  • Experience in financial aid, accounting, banking, or customer service is highly preferred.

Knowledge, Skills, and Abilities:

  • A strong commitment to promoting Christ-centered higher education.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Excellent written and verbal communication skills.
  • Service-oriented mindset with a professional demeanor.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision.
  • Proficient in managing multiple tasks efficiently and effectively.
  • Flexibility to work evenings and weekends as needed.
  • Strong technological proficiency.

Application Process:

Interested candidates are encouraged to submit their application, including a cover letter, statement of Christian faith, resume, and three references.

About the Organization:

The Council for Christian Colleges & Universities (CCCU) is dedicated to promoting and supporting Christ-centered education through its member institutions, which are committed to academic excellence and the integration of faith and learning.



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