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Healthcare Customer Service Associate
2 months ago
Position Overview:
We are looking for a dedicated individual to perform essential intake and administrative functions for patients entering the healthcare system or utilizing outpatient services.
Key Responsibilities:
1. Conduct interviews with patients to collect demographic and insurance details for medical records.
2. Accurately input patient registration information into the electronic system.
3. Provide patients with clear medical and financial information.
4. Discuss financial arrangements with patients and their families.
5. Guide patients to the correct locations, arrange transportation, respond to inquiries, and offer clerical assistance.
6. Prepare necessary forms and orders while maintaining adequate supplies.
Qualifications:
• High School diploma or GED is required.
