Customer Service Associate

1 week ago


Frisco, Texas, United States Jobs4U Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Jobs4U. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.

Key Responsibilities
  • Customer Interaction: Respond to customer inquiries, resolve complaints, and provide product information in a timely and courteous manner.
  • Order Processing: Process customer orders, modifications, and escalations across various communication channels.
  • Team Collaboration: Work closely with colleagues to ensure seamless customer service delivery.
  • Feedback and Improvement: Provide feedback on the customer service process to drive continuous improvement.
Requirements
  • Education: High school diploma or equivalent.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to remain calm under pressure.
  • Technical Skills: Proficient in using computers and customer support software.
What We Offer

As a Customer Service Representative at Jobs4U, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer experiences. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.



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