Customer Experience Associate I, Healthcare
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate I, Healthcare. In this role, you will be responsible for providing exceptional customer service to our members and providers, facilitating care and service, and ensuring that our customers receive the highest level of support.
Key Responsibilities- Provide customer service to members and providers via phone, email, and in-person interactions.
- Facilitate care and service by resolving customer complaints, answering questions, and providing information about our programs and services.
- Work collaboratively with internal teams to ensure that customer needs are met and exceeded.
- Develop and maintain a thorough understanding of our products and services to effectively communicate with customers.
- Identify and escalate customer issues to management as needed.
- 1-2 years of customer service experience in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and proficiency in Microsoft Office.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to make a meaningful difference in the lives of our customers.
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Customer Experience Associate I, Healthcare PSL
4 weeks ago
Frisco, Texas, United States Magellan Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Experience Associate I, Healthcare PSL to join our team at Magellan Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and providers, facilitating care and service, and ensuring that our customers receive...
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Frisco, Texas, United States Magellan Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Experience Associate I, Healthcare PSL to join our team at Magellan Health, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our members, providers, and clients regarding various aspects of our healthcare programs, policies,...
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Frisco, Texas, United States Magellan Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Experience Associate I, Healthcare PSL to join our team at Magellan Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and providers, facilitating care and service, and ensuring that our customers receive...
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Customer Experience Associate
3 weeks ago
Frisco, Texas, United States Magellan Health Full time{"Job Title": "Customer Experience Associate", "Job Summary": "We are seeking a highly skilled Customer Experience Associate to join our team at Magellan Health. As a Customer Experience Associate, you will play a critical role in providing exceptional service to our members and providers, facilitating care and service, and ensuring that our members receive...
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Customer Experience Associate
3 weeks ago
Frisco, Texas, United States Magellan Health Full time{"Job Title": "Customer Experience Associate", "Job Summary": "We are seeking a highly skilled Customer Experience Associate to join our team at Magellan Health. As a Customer Experience Associate, you will play a critical role in providing exceptional service to our members and providers, facilitating care and service, and ensuring that our members receive...
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Healthcare Customer Service Representative
21 hours ago
Frisco, Texas, United States Magellan Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Experience Associate I, Healthcare PSL to join our team at Magellan Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members and providers, facilitating care and service, and ensuring that our customers receive...
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Customer Experience Representative
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Frisco, Texas, United States Serenity Healthcare, LLC Full time{"title": "Customer Care Specialist", "description": "About the RoleSerenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed.ResponsibilitiesBe the face of Serenity Healthcare, providing exceptional customer service and support to...
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Customer Experience Associate
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Frisco, Texas, United States Best Buy Full time{"Overview": "At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, building long-lasting relationships with customers and providing personalized service.Our team is passionate about staying up-to-date on the latest technology and products, and we're looking for...
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Customer Experience Associate
2 weeks ago
Frisco, Texas, United States Best Buy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building long-term relationships with our customers, and driving sales growth through personalized product...
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Sales Associate
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Retail Sales Associate
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Frisco, Texas, United States Ingka External Full timeAbout Ingka ExternalIngka External is a dynamic and inclusive organization that values making a positive impact in the world. We strive to create a better everyday life for the many people we serve.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be...
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Global Customer Experience Specialist
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Customer Experience Representative
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Frisco, Texas, United States Pet Evolution Full timeJob OverviewWe are seeking a highly motivated and compassionate individual to join our team as a Pet Care Specialist at Pet Evolution. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and promoting our brand promise of delivering extraordinary service to...
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Customer Experience Representative
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Frisco, Texas, United States Legends Full timeJob Title: Guest Services AmbassadorJob Summary:The Guest Services Ambassador will play a vital role in delivering exceptional customer experiences at the Miller LiteHouse. This dynamic and interactive position will focus on the guest services desk, ensuring a welcoming environment and providing guests with a unique and memorable experience.Key...
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Retail Associate
3 weeks ago
Frisco, Texas, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
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Retail Associate
3 weeks ago
Frisco, Texas, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
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Healthcare Customer Care Agent
4 weeks ago
Frisco, Texas, United States Tenet Florida Physician Services, L.L.C. Full time**Job Summary**Tenet Florida Physician Services, L.L.C. is seeking a skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, resolving issues, and ensuring a positive experience.Key...
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Healthcare Professional
2 weeks ago
Frisco, Texas, United States Conifer Revenue Cycle Union Full timeNurse Extern I Job DescriptionAt Conifer Revenue Cycle Union, we are seeking a highly motivated and compassionate Nurse Extern I to join our team at DMC Sinai-Grace Hospital.Job SummaryThe Nurse Extern I will work under the supervision of a registered nurse, providing technical, multi-skilled direct and indirect patient care activities. This role is ideal...
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Customer Service Representative
2 weeks ago
Frisco, Texas, United States Magellan Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Experience Associate I to join our team at Magellan Health. As a key member of our care team, you will play a vital role in providing exceptional service to our members and providers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and accurate responses to...
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Customer Relations Associate
7 days ago
Frisco, Texas, United States Godsell & Davis Full timeJob DescriptionGodsell and Davis, a leading company in the greater Dallas area, is seeking a highly skilled Customer Relations Associate to join our team. As a key player in our sales strategy, you will be responsible for driving growth and improving client relationships.Key Responsibilities:Develop and implement sales strategies to grow client accountsBuild...