Customer Service Ambassador

3 weeks ago


Manassas, Virginia, United States Work With Your Handz Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Work With Your Handz. As a key player in our customer-facing department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.

The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering outstanding customer experiences. If you are a team player with a positive attitude and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Respond to customer requests, resolve issues, and promote the company
  • Participate in training to grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager
Requirements
  • Customer Service and Dispatcher experience
  • Sales experience
  • Inbound call experience
  • Outbound call experience
  • Data Entry experience
  • Multi-tasking ability
  • Service Titan experience preferred
What We Offer
  • Paid vacation
  • 401k with company match
  • Health, Vision, and Dental insurance
  • Dynamic work environment
  • Family Atmosphere
  • Supportive Management
  • Pay ranging from $15 - $18/hour


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