Customer Service Representative
3 weeks ago
At U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers about our products and services, and preparing rental invoices and accepting equipment returned from rental. Additionally, you will be required to install hitches and trailer wiring, fill propane, and drive a forklift. If you're a people person who loves helping others, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer questions and educate customers about our products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane
- Drive a forklift
Requirements:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Offers:
U-Haul offers a range of benefits to its employees, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance and prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, and Dave Ramsey's SmartDollar program.
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