Customer Service Representative

2 days ago


Manassas, Virginia, United States E E WINE INC Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide prompt and courteous customer service to all customers
  • Ring up sales on the cash register and handle money, checks, and other forms of payment
  • Perform multi-function operation of the fuel console
  • Perform cleaning duties to maintain store cleanliness and basic upkeep of equipment
  • Assist in maintaining proper inventory levels and shift audits
  • Control merchandise, cash shortages, and other selling expenses
  • Perform all duties with minimum supervision and work irregular hours as needed

Requirements

  • High School graduate or equivalent
  • Ability to perform the four basic arithmetic operations
  • Excellent verbal communication skills
  • Ability to work a flexible schedule to meet the needs of the business
  • Excellent customer service skills
  • Ability to understand and follow instructions as given

About EE Wine

EE Wine is a third-generation, family-owned business that employs over 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia.



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