Fitness Center Representative

1 day ago


Baltimore, Maryland, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our fitness center.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Manage front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the cleanliness and organization of the club, ensuring a safe and healthy environment for our members.
  • Work collaboratively with the management team to resolve member issues and concerns.
  • Develop and maintain a strong understanding of our club's services and amenities, ensuring that members have a comprehensive understanding of what we offer.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer proficiency and ability to learn new software systems.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting of up to 50 pounds.
Compensation

$14.00 per hour

Planet Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



  • Baltimore, Maryland, United States Planet Fitness Full time

    Member Services RepresentativeAt Planet Fitness, we're committed to creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. As a Member Services Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Provide Exceptional Customer Service: Greet members,...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Member Services Representative FTAt Planet Fitness, we're dedicated to creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. As a Member Services Representative, you'll play a vital role in delivering a superior level of service that exceeds our members' expectations.Key...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our fitness center.Key ResponsibilitiesCustomer...


  • Baltimore, Maryland, United States Planet Fitness Inc. Full time

    Job SummaryThe Fitness Center Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and interpersonal skills.Essential Duties and...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling membership inquiries, and ensuring a positive experience for our members.Key...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling membership inquiries, and ensuring a positive experience for our members.Key...


  • Baltimore, Maryland, United States Planet Fitness Full time

    {"title": "Facilities Maintenance Associate", "description": "Job SummaryWe are seeking a reliable and detail-oriented Facilities Maintenance Associate to join our team at Planet Fitness. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our fitness centers, ensuring a safe and healthy...


  • Baltimore, Maryland, United States Planet Fitness Full time

    {"title": "Facilities Maintenance Associate", "description": "Job SummaryWe are seeking a reliable and detail-oriented Facilities Maintenance Associate to join our team at Planet Fitness. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our fitness centers, ensuring a safe and healthy...

  • Fitness Center Cleaner

    22 hours ago


    Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Cleaner to join our team at Planet Fitness. As a Cleaner, you will be responsible for maintaining a clean and safe environment for our members. This is a great opportunity to work in a fast-paced and dynamic environment with a team of like-minded individuals who are passionate about fitness and...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryThe Custodian will be responsible for maintaining the cleanliness and organization of all areas of the facility to ensure a positive member experience. This includes thoroughly cleaning and sanitizing restrooms, locker rooms, fitness equipment, and gym floors.Essential Duties and ResponsibilitiesEnsure all areas of the facility are clean and...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryThe General Manager will oversee gym operations to ensure an exceptional member experience and a financially successful club.Key ResponsibilitiesRecruit, hire, train, and develop a high-performing staff.Create and maintain a welcoming atmosphere for members, prospective members, and guests.Lead by example and maintain consistent accountability for...

  • Fitness Club Manager

    3 weeks ago


    Baltimore, Maryland, United States Crunch Fitness Canton Crossing Full time

    Job Title: Manager in TrainingAt Crunch Fitness Canton Crossing, we're seeking a motivated and charismatic individual to join our team as a Manager in Training. This role is perfect for those who are passionate about fitness, sales, and customer service.Key Responsibilities:Meet or exceed weekly and monthly targets in lead generation, new membership units,...

  • Fitness Club Manager

    3 weeks ago


    Baltimore, Maryland, United States Crunch Fitness Canton Crossing Full time

    Job Title: Manager in TrainingAt Crunch Fitness Canton Crossing, we are seeking a highly motivated and charismatic individual to join our team as a Manager in Training.Job Summary:The Manager in Training role is responsible for supporting the growth of the club through lead generation and sales. This is an excellent opportunity for individuals who are...


  • Baltimore, Maryland, United States Crunch Fitness Canton Crossing Full time

    Job DescriptionAt Crunch Fitness Canton Crossing, we're seeking a highly motivated and charismatic individual to join our team as a Manager in Training (MIT). As a key member of our sales team, you will be responsible for generating leads, meeting sales targets, and delivering exceptional customer service.Key Responsibilities:Meet or exceed weekly and...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist Members: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job Summary:The Medical Contact Center Representative at LifeBridge Health uses established protocols, guidelines, and software programs to handle customer inquiries and requests received through various channels, including phone, electronic medical records portal, and the organization's website.The primary focus of this role is to support specific provider...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Job SummaryMercy Medical Center is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will also be responsible for managing the flow of patients, visitors, and...


  • Baltimore, Maryland, United States ApexFocusGroup Full time

    Are you looking for a flexible and rewarding part-time opportunity to earn extra income from the comfort of your own home? ApexFocusGroup is seeking motivated individuals to participate in national and local paid focus groups, clinical trials, and market research assignments. As a part-time call center representative, you will have the opportunity to...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job Title: General Manager, PerformanceThe General Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club.Key Responsibilities:Lead a team of employees in a positive and motivating manner, providing continuous assistance in employee training and development.Recruit, hire, train,...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Mercy Medical Center. As a key member of our patient care services team, you will play a critical role in ensuring the smooth operation of our nursing station and providing exceptional customer service to our patients, visitors, and staff.Key...