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Community Operations Leader
3 months ago
As a key figure in our organization, the Property Manager plays a vital role in leading community operations. This position requires a blend of expertise in the multi-family housing sector and a genuine commitment to resident engagement. Our Property Managers are dedicated to ensuring a seamless living experience while overseeing various operational aspects.
Key Responsibilities:
- Collaborate with the Maintenance Supervisor and Regional Manager to develop the annual budget.
- Monitor routine expenditures to align with the approved budget throughout the fiscal year.
- Manage vendor relationships and oversee procurement processes.
- Process and submit vendor invoices to the Corporate Office on a weekly basis.
- Maintain accurate petty cash records and reconcile accounts.
- Implement Dweck's rental payment policies and actively manage delinquent accounts.
- Assist in the recruitment and onboarding of new team members.
- Provide ongoing training and coaching to enhance team performance.
- Encourage a competitive yet collaborative environment to achieve community objectives.
- Conduct performance evaluations and ensure compliance with company policies.
- Address resident concerns promptly and effectively.
- Oversee the applicant qualification process in accordance with established criteria.
- Ensure lease documentation is accurate and complies with company standards.
- Maintain organized office records and files in line with Dweck's policies.
- Engage with vendors regarding work schedules and billing inquiries.
- Prepare documentation for rent increases for managerial approval.
- Participate in corporate management meetings and facilitate team discussions.
- Provide administrative support, including report generation and communication management.
- Conduct inspections for move-ins and move-outs to ensure property standards.
- Monitor maintenance activities and ensure timely completion of tasks.
- Promote safety and security measures to enhance resident and employee protection.
Qualifications:
- High school diploma or equivalent.
- Minimum of 3 years of experience in property management within the multi-family sector.
- Familiarity with landlord/tenant laws and fair housing regulations.
- Relevant certifications such as ARM, CAM, or CPM are preferred.
- Proficiency in property management software, particularly Yardi CRM.
- Experience in team leadership, including leasing and maintenance staff.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off for holidays, vacation, and personal leave.
- 401K retirement plan with company matching.
- Employee discounts on housing and other perks.