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Community Operations Leader

3 months ago


Arlington, Virginia, United States Dweck Properties Full time
Job Overview

As a key figure in our organization, the Property Manager plays a vital role in leading community operations. This position requires a blend of expertise in the multi-family housing sector and a genuine commitment to resident engagement. Our Property Managers are dedicated to ensuring a seamless living experience while overseeing various operational aspects.

Key Responsibilities:

  • Collaborate with the Maintenance Supervisor and Regional Manager to develop the annual budget.
  • Monitor routine expenditures to align with the approved budget throughout the fiscal year.
  • Manage vendor relationships and oversee procurement processes.
  • Process and submit vendor invoices to the Corporate Office on a weekly basis.
  • Maintain accurate petty cash records and reconcile accounts.
  • Implement Dweck's rental payment policies and actively manage delinquent accounts.
  • Assist in the recruitment and onboarding of new team members.
  • Provide ongoing training and coaching to enhance team performance.
  • Encourage a competitive yet collaborative environment to achieve community objectives.
  • Conduct performance evaluations and ensure compliance with company policies.
  • Address resident concerns promptly and effectively.
  • Oversee the applicant qualification process in accordance with established criteria.
  • Ensure lease documentation is accurate and complies with company standards.
  • Maintain organized office records and files in line with Dweck's policies.
  • Engage with vendors regarding work schedules and billing inquiries.
  • Prepare documentation for rent increases for managerial approval.
  • Participate in corporate management meetings and facilitate team discussions.
  • Provide administrative support, including report generation and communication management.
  • Conduct inspections for move-ins and move-outs to ensure property standards.
  • Monitor maintenance activities and ensure timely completion of tasks.
  • Promote safety and security measures to enhance resident and employee protection.

Qualifications:

  • High school diploma or equivalent.
  • Minimum of 3 years of experience in property management within the multi-family sector.
  • Familiarity with landlord/tenant laws and fair housing regulations.
  • Relevant certifications such as ARM, CAM, or CPM are preferred.
  • Proficiency in property management software, particularly Yardi CRM.
  • Experience in team leadership, including leasing and maintenance staff.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off for holidays, vacation, and personal leave.
  • 401K retirement plan with company matching.
  • Employee discounts on housing and other perks.