Shift Leader

2 months ago


Arlington, Virginia, United States Queen Mother's Kitchen Full time
Shift Leader Job Description

At Queen Mother's Kitchen, we are committed to building community and serving with care and thoughtfulness to ensure a positive experience for all.

We honor culture in our service and food, celebrating the rich traditions that inspire us.

Job Summary

We are seeking a highly motivated and experienced Shift Leader to oversee the daily operations of our establishment and ensure exceptional customer service.

Key Responsibilities
  • Supervise and coordinate the activities of the staff during assigned shifts
  • Ensure that all employees adhere to food safety and sanitation guidelines
  • Train new employees on company policies, procedures, and job duties
  • Conduct interviews and assist in the hiring process
  • Assist with cooking, bartending, or other duties as needed
  • Monitor inventory levels and place orders when necessary
  • Handle customer complaints or concerns in a professional manner
  • Maintain a clean and organized work environment
  • Collaborate with management to develop strategies for improving overall efficiency and customer satisfaction
Requirements
  • Previous experience in the restaurant or hospitality industry is required
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Bilingual and Spanish bilingual is a plus
  • Knowledge of inventory control procedures
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented with strong problem-solving abilities
Benefits
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training
  • Vision insurance

We offer competitive pay rates, opportunities for career advancement, and a positive work environment.

If you are a dedicated professional with a passion for delivering exceptional service, we would love to hear from you.

Please note that all positions at our company are paid positions.

Pay: $30.20 per hour

Expected hours: per week

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training
  • Vision insurance

Experience level: 2 years

Restaurant type: Fast casual restaurant

Shift: Day shift, Morning shift, Night shift

Weekly day range: Every weekend, Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person


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