Meat Department Associate

3 days ago

Green Bay, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

Maintains stock levels within the Meat Department's sales floor by replenishing products as needed. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.

Essential Duties and Responsibilities
  • Assist guests with finding items they are looking for on or off the sales floor
  • Receives, prepares, and fulfills guest orders and other special requests
  • Provides excellent guest services by professionally answering department telephone or in on the sales floor
  • Supports teammates and positively contributes to the culture of the Meat Department
  • Addresses guest concerns and resolves issues by practicing the boomerang principle
  • Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all meat products on display
  • Maintains proper inventory levels in Meat Department (containers, wraps, tags, etc.)
  • Maintains food safety logs and leads by example through following proper procedure
  • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
  • Other duties as assigned
Qualifications
  • Ability to deal tactfully and effectively with customers and all personnel
  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
  • Complete understanding of all safety requirements and company safety policies
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
Physical Demands and Work Environment
  • Stand in one place for a long period of time, bend, stoop, and kneel regularly
  • Full range of upper body motion
  • Lifting up to 80 pounds on an occasional basis
  • Occasional exposure to extreme temperatures such as freezers, coolers, kitchens, and sales floor
  • Repetitive motion of hands and wrists
  • Ability to work in a fast-paced environment
Work Schedule

The Meat Clerk is an hourly part-time or full-time position. The shift to be worked will vary, including weekdays, weekends, and holidays.

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