Customer Service Representative

1 month ago


New Castle, Indiana, United States Doug Meier - State Farm Agent Full time
Job Description

As a State Farm team member for Doug Meier State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Key Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits:
  • Salary plus commission/bonus
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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