Customer Service Representative
2 days ago
This role plays a crucial part in delivering exceptional customer service and ensuring seamless transactions for our valued customers.
- Represent the brand as a frontline representative, greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.
- Exceed customer expectations by delivering outstanding service through clear communication and active listening.
- Follow the cashier script to assist customers through the transaction process and educate them on company programs.
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
Key Skills and Qualities:
- Exceptional customer service skills and a desire to help others.
- Ability to navigate computer systems and software to assist customers or manage activities.
- Excellent verbal and written interpersonal and communication skills.
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Physical Requirements:
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Able to navigate and access all facilities.
Benefits:
- Competitive benefits package.
- Opportunities for growth and professional development.
- People-first environment.
- 401k with a generous 50% match up to first 10% of earnings.
- Healthcare plans to support your needs.
- Virtual doctor visits.
- Associate Discount.
- Dave Ramsey's SmartDollar Program.
- Associate Assistance Program.
- RK Cares Associate Hardship Program.
- 24/7 Chaplaincy Services.
How to Apply:
Please submit your application to [insert contact information].
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